Contact information

Contact R5LIC LAB

Need help with an order or have a question about one of our products?

Customer support for R5LIC LAB, a Kairos Halo brand, is provided through the official Kairos Halo Instagram account.

Button: Message Customer Service on Instagram https://www.instagram.com/karioshalo/

Order Support

When contacting us about an order, please send a private direct message containing:

Your order number
The name used to place the order
A short description of the problem

Please do not post order details or personal information in a public comment.

Damaged Sticker?

If a sticker arrives damaged, contact us within seven calendar days of delivery. Include your order number and clear photographs of the damaged sticker and its packaging.

Once the damage is verified, we will send a replacement of the same sticker at no additional cost. Please review our Refund and Replacement Policy for complete details.

Product Questions

You can also message us about: